Dear Valued Customers of SavaniFarms.com,

Subject: Your Experience with Savani Farms Mangoes

       At Savani Farms, our priority is to ensure you have the best possible experience enjoying our premium mangoes. Our mission is to connect you with the small farmers of India and bring the rich aroma of Indian mangoes straight to your doorstep.

       Mangoes are a delicate and highly perishable fruit. Recently, we’ve noticed some reviews referencing boxes and mangoes that do not come from SavaniFarms.com. As pioneers in introducing Indian mangoes to the USA, our name and packaging have unfortunately been used by other stores.

       We want to reassure you that at Savani Farms, we take exceptional care in procuring mangoes from select growers, carefully sorting and shipping them in specially designed boxes. These boxes are crafted to withstand the rough handling common during logistics. Only trust mangoes delivered in our uniquely designed box for the best shipping experience.

Our Guarantee:

If you receive any spoiled mangoes in our box, we take full responsibility for replacing them.

We simply require:

• Proof of purchase
• Proof of delivery and condition of the box upon arrival
• Pictures of our box (full box picture- opened and closed)
• Picture of spoiled mangoes (total numbers)

       Please note: If you’ve received mangoes in any box other than ours, or if you did not purchase directly from SavaniFarms.com, we cannot take responsibility for the quality, shipping, or storage conditions. These factors, particularly with this perishable fruit, are vital to maintaining its freshness.

      To ensure a smooth experience, we encourage you to always order directly from our website. For reference, you can view pictures of our shipping box on our Customer Experience page.

       Thank you for your attention to these details. We want you and your loved ones to enjoy the incredible taste of Indian mangoes and the products from Savani Farms.

Savani Farms’ Special Mango Box Features:

• Durable Construction: Thick, impact-resistant walls to withstand rough handling during shipping.
• Compartmental Design: Individual compartments prevent fruit abrasion, while each mango is enclosed in its own protective sleeve for added cushioning.
• Shock Absorption: Top and bottom Styrofoam cushioning sheets minimize or eliminate impact during transit.

       At SavaniFarms.com, we carefully inspect each mango before shipping to ensure you have the best possible experience with this beloved fruit of India.

Important:

      When your mangoes arrive, please bring the box indoors immediately and avoid exposing it to heat or direct sunlight at your doorstep. Keep the mangoes at room temperature once inside.

       If your box or mangoes appear damaged upon arrival, please report the issue to us promptly. We work closely with shipping companies like FedEx, UPS, and USPS to ensure a smooth delivery, but your cooperation is key.

       We value your feedback and appreciate your support.

See below for pictures and details of our specially designed mango box:

• Full Box View (Top):

• Front & Side View:

• Side View:

• Mango Sleeves Inside the Box:

• Additional Cushioning at the Bottom and Top of the Box: